What is IP PBX ? IP
PBX is a telephone system with features that provide complete telephone
calls via the Internet ( Voice over Internet Protocol ) . The whole conversation is sent as data packets over the network . The technology includes advanced communication features highly efficient and of good quality .
Companies do not need to tamper with the existing communication tools
but with the IP PBX can connect to traditional phone ( Telkom ) through
VoIP Gateway , so that the company can still save the existing Telkom
number .How does it work ?
IP PBX consists of one or more SIP Phone , IP PBX server and optional VoIP Gateway to connect to traditional phone lines .
The function of an IP PBX server is similar to the Proxy Server . Members
register with the IP PBX server , and when making a call , the members
will ask the client phone number that will be addressed . IP PBX has a directory that enables all members to communicate with
each other internally or through a VOIP phone to the PSTN Gateway .10 Reasons to Migrate From PBX to IP PBX:
1 . It is easier to install and setup rather than the traditional PBX .IP PBX using software running on a computer with a processor utilizing just like Windows . In traditional PBX expert needed to install and maintenance process .
2 . It is convenient in maintenance due to use GUI interface / Web Based SystemsIP PBX can easily webbase dimaintenance use interface , facilitate the routing and configuration . While traditional PBX requires specialized technicians to perform the configuration .
3 . Significant cost savingsCan be integrated with VoIP providers such as international VoIP
providers , local provider ( voiprakyat ) thus saving the cost of
long-distance and international calls
4 . Negating the phone cordIP PBX connects a standard telephone via a computer network . On installation of a new building , not needed the telephone network ,
computer network enough , so that it can more easily when moved .
5 . Eliminate dependence on a single vendor .With the standard protocol VOIP , IP PBX vendors are free to use the standardization that has been specified .
6.Mudah in doing expansionAdditions / upgrades in the traditional PBX system requires hardware and modules that are relatively expensive . In some cases you will need a new system to be able to meet the needs of proficiency level . With an IP PBX , the upgrade can be done simply by adding a VoIP phone on a network that already exists .7 . Better customer service & productivityWith an IP PBX , service customer service easier and productive . Since the telephone system using a computer , you can integrate phone functions with business applications . For example : automatically record the missed calls . Phones can exit directly through Ms.Outlook or CRM system .
8 . More features as compared to a conventional telephone .With the IP PBX using the software , it is easy to develop and improve features . Most VoIP phone system is equipped with an auto attendant , voice mail , ring groups , advanced reporting and more . This feature is very expensive in the conventional system
9 . Facilitate " Hot Desking "Hot Desking is the transfer system from one place to another . IP PBX using a computer network , making it easy to removal .
10 . Features SIP PhoneSometimes to the conventional telephone conferencing setup required cost and advanced features . Unlike IP PBX that already has these features .
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